Fleet Management Consulting Services

Hall of Fame Fleet Leader & Veteran Fleet Consultant

Fleet Management Hall of Famer Steve Saltzgiver has more than 45 years of fleet experience.  Steve's extensive resume includes working at large corporate fleets such as Republic Services and Coca-Cola.

He also spent time working with government fleets, including the states of Utah and Georgia, and the Utah Transit Authority.  He has an abundance of fleet knowledge and experience and loves sharing it with others.

Experienced Fleet Consultant & Analyst

With more than 30 years of experience in fleet management, consulting, and operations, Tony brings a wealth of knowledge and expertise to audiences. Prior to joining RTA, he worked as a fleet consultant, analyst, project manager, and most recently as Managing Director at Mercury Associates, Inc., where he helped hundreds of fleet owners improve their operations and reduce costs.

How To Document Your Fleet's Success, and Why It's Important

Tony explains why it's essential to show a fleet operation's successes, and explains how fleet leaders can demonstrate their performance.

• Learn the most important fleet performance indicators to share with the organization and your customers.

• Understand how the timing and frequency of disseminating this information can impact perception.

• See examples that you can start using immediately

How To Improve Fleet Customer Satisfaction

Tony shows fleet leaders why it's essential to keep their customers satisfied, and how to measure it. He educates audiences on customer communication, and customer surveys (including Net Promoter Scores), and how to use the information to improve customer experience and service levels. 

• Understand when to use transactional customer surveys versus annual user experience surveys.
• Learn the science behind using a formal NPS survey approach.

How To Avoid a Fleet Audit

No fleet operation wants to be audited. Tony is here to help! He gives audiences helpful tips on how to avoid a forced fleet performance audit.

• Understand why some fleets are targeted for a fleet audit or performance study.
• Learn the key fleet performance indicators that can be used to demonstrate your fleet's performance.
• Learn what to do in the event your fleet operation is selected for a performance study. 

"Investing in fleet management training is the surest way to impact your organization's success through improved efficiency, safety, and cost-effectiveness. It empowers your team with the knowledge and skills to navigate the ever-changing world of fleet management."

-- Tony Yankovich

Experienced Fleet Leader & Logistics Expert 

Marc has more than two decades of experience with university transportation, logistics, and government fleet management, and spent several years working as the Transportation Director and Fleet Manager at Fordham University. He currently heads up product design at RTA, building the FMIS of the future.

Sara Burnam CAFM, has 26 years’ experience in the automotive industry with 16 years of experience in public sector Fleet Management.

She began her career at the Ohio State Highway Patrol as the Fleet Office Supervisor and later the Assistant Fleet Manager to help manage, maintain, and acquire replacements for 2,000 assets. In these roles, she also assisted in providing training to all system users of a new FMIS and reduced costs by increasing accountability and standardizing processes for maintenance and repair at all organizational levels. She also streamlined the new vehicle onboarding process to reduce new vehicle issuance times.

Her public sector experience includes working for the State of Ohio as a Fleet Analyst, where she managed the state’s fuel card program and the administration of annual Fleet plans for 21 state agencies. Fleet plans included vehicle utilization, mileage reimbursements, inventory lists, cost-per-mile, vehicle replacements, and vehicle disposal decisions. She also assisted in onboarding the agency to roll out an automated pool car system for over 2000 users.

Most recently, she held the position of the Director of Fleet Management, for Palm Beach County, where she managed a team of 61 individuals, 4,800 assets, 14 fuel sites, 5 shops, and an operating budget of $34M. She was responsible for the development and maintenance of operational procedures, the hurricane/disaster preparation and relief plan, the fuel program, the vehicle replacement policy, the FMIS, the preventative maintenance and repair program, the chargeback system, and all division purchases of commodities and assets. She aided the organization in the design and integration of an electronic work order system and FMIS upgrade, reducing chargeback rates, automating various processes, implementing a life cycle cost analysis mechanism, creating employee engagement programs, and fostering relationships with local automotive tech schools.

During her time at Palm Beach County, she was awarded the Public Sector Fleet Manager of the Year and was featured in Government Fleet Magazine's “20 under 40”, NAFA's FLEETSolutions “Future of Fleet”, and other recognitions. In 2022, and 2023, Palm Beach County, Fleet Management, was awarded #16, and #10, of the 100 Best Fleets award. She has also held speaking engagements for conferences and webinars such as NAFA I & E, GFX, the Work Truck Show, and 100 Best Fleets.

Sara has held various volunteer positions with NAFA and is currently serving on the Board of Directors.

Sara is now the Fleet Success Ambassador for RTA: The Fleet Success Company, where she serves as a thought leader and evangelist for the fleet management industry, as well as a strategic advisor to RTA’s top clients.

Experienced Fleet Manager and Ambassador

Facundo Tassara is the Head of Fleet Success Ambassadorship for RTA and is also part of the Consulting Team. He has over 23 years’ experience in the fleet industry including management and operation of private repair shops and body shops, managing small and large government fleets, and a founding member of two mobility tech startups.

Facundo has a track record of creating and implementing new processes to improve business efficiencies and reduce expenses. He is known for his ability to problem solve effectively, use of automation to gain efficiencies, and ability to set strategic visions.

Prior to joining RTA, he was the Head of Customer Success for a real-time tire management startup. Facundo’s fleet career started at the City of Ormond Beach, FL where he managed a fleet of 500 assets and then went on to manage the City of Norfolk, VA Fleet Management Department where he was responsible for 2,100 assets.

During his years in government fleet management, he received several 100 Best Fleet awards including a “2015 Fleet Manager of the Year” nominee and landed on Government Fleet Magazines “20 under 40” list. Facundo’s areas of expertise in Fleet Management include the implementation and deployment of new technology, improvement of shop productivity, employee engagement and training programs, and feasibility of vehicle-to-grid technology.

He has a Bachelor’s degree in Public Administration from George Mason University and a Master’s degree in Public Administration from the University of the District of Columbia. Facundo also holds industry certifications in Damage Analysis & Estimating, and Service Consultant from the National Institute of Automotive Service Excellence (ASE).

Scott Rood was a Senior Consultant with Mercury Associates and has more than 30 years of experience as a public-sector fleet manager and an U.S. Air Force Fleet Professional.

During his 30-year professional fleet management career, Mr. Rood served 22 years in the US Air Force, starting as a mechanic and retiring as a fleet maintenance manager overseeing an Air Force base maintenance program with approximately 90 technicians and an operating budget of $35 million.

He served as the Vehicle Maintenance Manager for the Washington State Motor Pool, and as the Fleet & Warehouse Supervisor at Clark Public Utilities.

Before joining RTA, he served as the Fleet Manager for Clark County Washington where he managed a fleet organization with 20 employees and an annual operating budget of $15 million He was responsible for developing and implementing vehicle maintenance programs, all vehicle replacements and disposal, multiple fleet maintenance shops and fueling facilities.

His particular areas of expertise include maintenance operations planning and program evaluation, vehicle life cycle cost analysis, fleet replacement planning and charge-back systems.

Mr. Rood was the president of the Public Fleet Manager’s Association, the Fleet Committee Chair for the Washington State Chapter of APWA and has recently been elected to the Board of Directors for the same chapter. He is a Certified Automotive Fleet Manager (CAFM) and has a Master’s Degree in Business Administration from Saint Martin’s University.