Responsive & Reliable Customer Support

We’re here because of you, so we’ll always be here for you. No phone menus. No lost email. Talk to real people every time you call. 

Need help? Call us at 800-279-0549, email, or create a Support Ticket now.


Well-Trained Support in the U.S.A.

When dealing with an issue, the last thing you need is a long customer service queue or a jumbled customer forum. Timely support and accurate advice are essential for mission-critical processes like live labor tracking and asset availability. 

Rest assured. With RTA, you’ll have guaranteed access to responsive and well-trained customer support based in North America.


A World-Class Customer Success Team


4.8 of 5.0 satisfaction rating

15 K

Serving 15,000+ fleet professionals

24 HR

Less than 24-hour response rate

Smooth Onboarding

Most FMIS systems take 90 to 180 days to implement. With RTA, you’ll start getting value the moment your subscription begins.

Your customer success team will greet you with a clear and easy-to-follow onboarding process designed to get you up and running in 30 to 45 days with minimal disruption to your operation.  

Helpful Support Resources

Knowledge Base

Browse detailed how-to articles and troubleshooting tips for all RTA Fleet360 features.

Self Service

Find straightforward answers to questions or log into Fleet360 to use the AI Fleet Chat Bot.

Release Notes

Access easy-to-follow monthly digests of all updates and improvements to Fleet360.

Training Classes

Get on-demand, virtual, and in-person training options when and how you need them.


What Our Customers Are Saying

RTA truly puts the experience into the customer's hands. They hear customers' needs and make it reality.
Jacob Johnson
Fleet Maintenance Supervisor, Schnucks Markets
RTA helps keep all of my daily tasks in order. The system is user-friendly and nice to navigate. If in need, the help desk is very knowledgeable and helpful.
Earl Neath
Maintenance Manager, Niagara Regional Transit
RTA delivers fantastic support services and training. The system is very easy to use.
Tricia Swope
Facilities & Service Manager, City of Redlands

You Deserve World-Class Customer Support

If you want reliable access to fleet management pros who care about your success, it’s time to check out RTA.