Customer Stories
Real quotes from fleets running RTA Fleet360 every day.
Fleet360 reporting is a major part of keeping our fleet operating smoothly. Replacement recommendation reports and work histories are key drivers in our replacement policy and help us continue to keep the Fleet as modernized as possible to reduce overall major breakdowns and the vehicles with their user groups performing the tasks the City needs to operate.
We weren’t just looking for another software vendor, we were looking for a true partner. Our team needs more than just a tool. We need software, consulting, and hands-on expertise to help us best serve the taxpayers and continue growing and developing our people. Through that lens, RTA was the only FMIS provider that made sense. They’re the only one offering that full partnership approach.
James Fiore
Director of Vehicle Management · Commonwealth of Pennsylvania BVM
A large part of our decision to select RTA was their fleet knowledge. Instead of just being a software company, RTA understands our business and offers us a partnership that will help improve our operations. This level of partnership and expertise is exactly what we were looking for to take our fleet operations to the next level.
When we tried out RTA Fleet360, the interface performed consistently, seemed well-designed, was user-friendly, and provided the functions we need and use on a regular basis. RTA Fleet staff stood behind their system and supported our staff’s use of the system.
Rex Ellis
Mechanic Supervisor · State of Wyoming
RTA captured all the different elements of fleet that are crucial to track for any fleet Manager. Fleet360 is easy to use and navigate for work orders, assets, parts, and other KPIs. We chose RTA because they had a better sales team providing vital information about what the software could do for us. We switched to a standalone fleet management software, not where fleet is an afterthought.
For me, RTA is the one stop shop. It is where I can go for trusted information. I call it my bible, my fleet bible.
We switched to RTA and have been absolutely delighted with the product, support, onboarding, and flexibility in a single product. I've worked with 5 different FMIS systems, and RTA has been extraordinary!
The data helps us tell the full story—how long tasks take, why vehicles are down, PM efficiency, and more. Instead of just asking about PMs or breakdowns, we now have clear answers and visibility we didn’t have before.
The staff is always friendly and full of information they are willing to share. If they don’t have an answer they sure work hard to get the answers! The RTA Connect Conference is such a great learning opportunity to get answers and help on new web programs coming out. Fleet360 if easy to use and train others to use.
We have been using RTA since 2018 and are happy with it! Customer Support has been excellent and it integrates well with NAPA IBS and FuelMaster with no issues.
I really like that the RTA system is built by people who know and understand vehicle maintenance operations. It's pretty clear those other systems are built by software engineers who don't understand fleet.
Jeff Howes
Fleet Manager · City of Pittsfield, MA
For me, RTA is worth the peace of mind it offers me as a fleet manager. When it comes time for the DOT inspections, I know I don't have to worry about going through all the paper files. We know the PMs are up to snuff and everything’s being tracked.
RTA has robust functionality within a lean application which is affordably priced. The support structure provides easy to access to customer focused technicians.
Been using Fleet360 for 18 months and happy with the reports and learning ways to save time and money. Increasing technician productivity is a goal. The integrated options for fuel systems and other vendor programs, campaigns, recall options and workflows.
We've moved from a 'just in case' to a 'just in time' inventory model. RTA automatically tracks usage patterns and triggers reorders for frequently used parts while preventing overstock of times we rarely use.
After seeing how well RTA helped our maintenance team, we started using it in a unique way—to track spills. Now we can easily differentiate between types of spills, like milk or eggs, which has made a big difference for our department. It’s been incredibly helpful!
