Webinar - Ditch the Chaos: 6 Best Practices for Building Your Fleet Command Center
"Accountability isn’t a weapon. It’s a shield—for both your team and leadership.” – Dallin Dastrup
If you’ve ever found yourself buried in paper logs, chasing down missing work orders, or relying on “go ask Carl” knowledge to get through the day—you’re not alone.
Fleet operations can feel chaotic. But it doesn’t have to stay that way.
In this RTA Fleet360 webinar, subject matter experts Dallin Dastrup and Nathan Schafer share how to centralize, streamline, and scale your fleet operations with six proven best practices for building your Fleet Command Center.
What Is a Fleet Command Center?
Think of your Fleet Command Center as your operational nerve center—a centralized hub where data, processes, people, and decisions converge in real-time. It’s not just about software; it’s about creating an ecosystem of visibility, accountability, and standardization across your entire fleet.
6 Best Practices for Fleet Command Center Success
1. Choose the Right FMIS (Fleet Maintenance Management Software)
Stop retrofitting software to broken processes. Your Fleet Management System should support the way your shop works—not the other way around. Avoid one-size-fits-none solutions and involve your techs in the buying process, not just IT.
Use what you have, better. You might already have the right tool—you just need training to use it effectively.
2. Pick a System Your Team Wants to Use
If your techs hate the software, they won’t use it. Full stop. Choose a system that’s mobile-friendly, intuitive, and backed by responsive support and training.
3. Digitize Paper-Based Requests
From fuel card requests to IT tickets, build custom digital forms inside your FMIS to eliminate manual processes, delays, and missing paperwork.
With RTA’s Custom Forms, you can:
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Create internal and public-facing request links
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Trigger approval workflows
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Track form status for accountability
4. Create Approval Workflows That Track Accountability
Forms without workflows just shift the paper pile. With RTA’s Workflow Engine, you can:
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Auto-assign requests based on role
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Lock sections by permission
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Monitor where forms sit and for how long
5. Document SOPs with Fleet Wiki
Stop letting tribal knowledge walk out the door. Capture it in Fleet Wiki, RTA’s centralized documentation tool that acts like an internal fleet knowledge base.
Use it for:
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Technician checklists
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Step-by-step repair procedures
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Internal policies and announcements
6. Share Visibility Across Departments
Build dashboards and role-based home pages that show only what each team member needs. Break down silos and foster a culture of transparency and collaboration.
Why It Matters
Implementing these practices with a modern fleet maintenance system like RTA Fleet360 leads to:
✅ Faster onboarding
✅ Higher technician wrench time
✅ Real-time decision-making
✅ Improved audit readiness
✅ Reduced downtime and chaos
Whether you're new to fleet management or leading a mature operation, the right system—and mindset—can turn your fleet into a high-performing machine.
What’s In It For Me?
For Fleet Managers:
You’ll spend less time reacting to problems and more time improving processes.
For Technicians:
Digital forms, SOPs, and intuitive software means less frustration and more wrench time.
For Leadership:
See real-time data, performance, and accountability—without digging through spreadsheets.
For Government Fleets:
You’ll improve service delivery, reduce downtime, and stay audit-ready, with clear visibility across all departments.
Learn More
Download the Fleet Success Playbook to dig deeper into best practices and frameworks built by the industry's top fleet minds.