Episode 172: The Power of Association – A Conversation with NAFA CEO Bill Schankel

“Fleet is the most under-resourced industry in the world — and yet, nothing happens without a fleet.” – Marc Canton

🚀 Episode Summary

In this high-energy and passionate episode, Marc Canton, Head of Product & Consulting at RTA, sits down with Bill Schankel, CEO of NAFA Fleet Management Association, for a candid, in-depth conversation on the evolution of fleet management, the rising importance of education and certification, and the role associations play in advocating for the industry's future.

From the comeback of in-person networking events to modernized certification programs, Bill shares how NAFA is driving change at the national and local levels. They discuss how the technician shortage, EV mandates, and rapid tech evolution are reshaping the landscape — and how NAFA is preparing fleet professionals to meet these challenges head-on.

Whether you're new to fleet or a seasoned pro, this episode is a rallying cry to get involved, stay educated, and build your network. It’s a must-listen for anyone who cares about the future of fleet.

Key Takeaways:

• NAFA’s Local Networking Revamp: Over 100 in-person meetups in 2023, reviving community post-COVID.
• Modernized Education: New online Fleet 101 courses and certification programs with real interactivity and adult-learning principles.
• Job Task Analysis: Ongoing commitment to updating NAFA's certification based on real fleet roles and industry shifts.
• Technician Support: Advocacy for better technician pay, recognition programs, and career path visibility.
• Government Advocacy: Expanded state-level involvement to support common-sense legislation for fleet professionals.
• Fleet as an Underdog: Why fleet often operates behind the scenes, and how initiatives like the 100 Best Fleets bring overdue recognition.

👥 Meet the Experts:

Marc Canton
As Head of Product & Consulting at RTA, Marc helps fleets modernize their operations with innovative strategies and the right software tools. He's a leading voice in the industry and co-host of The Fleet Success Show, bringing deep passion and energy to every conversation about fleet excellence.

Bill Schankel
Bill is the CEO of NAFA, the largest and most influential fleet management association in North America. With a background in leading associations across various sectors, he brings a unique, holistic view to fleet challenges and is laser-focused on education, collaboration, and advocacy.

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